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黑猫双11消费维权报告:超3成消费者吐槽套路多

2019年12月6日 16:17  黑猫投诉  

HEIMAOSHUANG11XIAOFEIWEIQUANBAOGAO:CHAO3CHENGXIAOFEIZHETUCAOGUIZEFUZA、TAOLUDUO1/20 CHAKANYUANTUTUJIMOSHIHEIMAOTOUSUPINGTAIYUXINLANGWEIREDIANYANJIUYUANLIANHEFABU《2019NIAN“SHUANGSHIYI”XIAOFEIWEIQUANSHUJUBAOGAO》,BAOGAOYIWEIBO、XINLANGWEIREDIANDASHUJUYANJIUYUANJIHEIMAOTOUSUDESHUJUWEIYITUO,ZONGHEWANGMINHUDONGFANKUIYUXIANGGUANYULUNREDIANDEZOUXIANG,DUISHUANGSHIYIQIJIANGOUWUPINGTAIJIHUOYUNWULIUDENGYUDIANSHANGXIANGGUANXINGYEZHENGTIXIAOFEIQINGKUANGHETIYAN,JINXINGLEZONGHEDESHUJUFENXIHEZONGJIE。

HEIMAOTOUSUPINGTAIYUXINLANGWEIREDIANDASHUJUYANJIUYUANLIANHEFABU《2019NIAN“SHUANGSHIYI”XIAOFEIWEIQUANSHUJUBAOGAO》,BAOGAOYIWEIBO、XINLANGWEIREDIANDASHUJUYANJIUYUANJIHEIMAOTOUSUDESHUJUWEIYITUO,ZONGHEWANGMINHUDONGFANKUIYUXIANGGUANYULUNREDIANDEZOUXIANG,DUISHUANGSHIYIQIJIANGOUWUPINGTAIJIHUOYUNWULIUDENGYUDIANSHANGXIANGGUANXINGYEZHENGTIXIAOFEIQINGKUANGHETIYAN,JINXINGLEZONGHEDESHUJUFENXIHEZONGJIE。

超3成消费者认为今年双十一规则复杂“套路”多

GENJUXINLANGWEIREDIANDASHUJUYANJIUYUANTONGJI,2019NIAN10YUE21RIZHI11YUE15RI,QUANWANGXIANGGUAN“SHUANGSHIYI”DIANSHANGPINGTAITOUSUDEXINXILIANGDA44.8WANTIAO,SHIQUNIANTONGQIDE3BEIZUOYOU。CONGXIAOFEIZHEDUI“SHUANGSHIYI”WEIQUANTOUSUDEHUATIJINXINGGUANDIANCHOUYANGFENXIKEJIAN,35%DEXIAOFEIZHERENWEIJINNIAN“SHUANGSHIYI”GUIZEFUZA“TAOLU”TAIDUO;21%DEXIAOFEIZHEBUMANSHANGJIADINGJINBUTUIDEGUIZE;14%DEXIAOFEIZHEBIAOSHIBUFENSHANGJIAXIANZHANGJIAHOUJIANGJIAHUOZHEMAIWANJIUJIANGJIA。

CHULETOUSUGOUWUPINGTAI,ZHIJIETOUSUPINPAISHANGJIADEXIAOFEIZHEYEBIJIAODUO。HEIMAOTOUSUSHUJUXIANSHI,10YUEMEIZHUANGFUSHILEISHANGJIAYOUXIAOTOUSU309JIAN,11YUE1RIDAO25RIZEGAODA4843JIAN,HUANBIZENGFUDA1467.3%。QIZHONG,XIULIKE、OULAIYA、POLAIYA、ZIRANTANG、XUEHUAXIUWEIJUTOUSULIANGQIANWU,TOUSUWENTIZHUYAOJIZHONGZAI:XUJIAXUANCHUAN、YUSHOUJIAGEGAO、ZHIBOGENGBIANYI、FAHUOMANDENG。CHUZIRANTANGZHIWAI,QITASIJIADEHUIFULVDOUJIAOGAO,ZHENGZAIJIJICHULIXIAOFEIZHEDEWENTI。

ZUOWEIYIGEZHONGLIDEDISANFANGFUWUPINGTAI,HEIMAOTOUSUZHELIDAJIANYIGEYONGHUYUSHANGJIAKUAIJIEDEGOUTONGQUDAO,BINGCHIXUZAIXIAOFEIWEIQUANFANGMIANFALI,ZHELIJIEJUEXIAOFEIZHEZAIXIAOFEIGUOCHENGZHONGDENANDIAN、TONGDIAN,BINGTIGONGGENGDUOWEIRAOXIAOFEIDEFUWU,GONGTONGYINGZAOJIANKANGXIANGSHANGDEXIAOFEISHENGTAIHUANJING,SHIPUTONGRENDEWEIQUANGENGRONGYI。

编 辑:章芳
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